Information you provide
Our enquiry forms ask for your name, company, email address and product dimensions. You may also provide your country or region, WhatsApp number and a message describing your requirements.
If you do not know a dimension, you may say so. Please provide only the information relevant to your enquiry and avoid including unrelated personal or confidential information.
How we use enquiry information
We use the information to reply to you, understand your requirements and communicate about your project. If further technical details are needed, we may ask for them during follow-up.
Enquiry information is accessed by authorised sales and website operations personnel for these purposes. Technical services used to operate the website and handle enquiries may also process information as part of providing those services.
Keeping enquiry information
Our enquiry retention policy is to keep enquiry information for 24 months after the last communication, then delete or anonymise it, unless a legal or contractual requirement calls for longer retention.
Backup copies are removed through the regular backup rotation process. They are not used for routine customer contact or disclosure.
Correcting or deleting information
To ask about correcting or deleting information associated with an enquiry, contact us on WhatsApp at +86 135 3564 9448.
Include the email address used for the enquiry and enough information to help us identify it. We may need to verify your identity before acting on the request.
Contact
Foshan Pinxu Intelligent Equipment Co., Ltd.
Building B1, Hongshang Industrial Park, Xiying 7th Street, Shishan Town, Foshan, Guangdong, China.
WhatsApp: +86 135 3564 9448